Government Innovation Innovation Experimentation Municipal Services

Matchmaker Program: Municipal Innovation Experiments at Scale

Created and operationalized an experimentation platform linking municipalities with solution providers to rapidly test and evaluate innovative solutions.

The Challenge

Municipalities lacked a structured, evidence-based mechanism to test, evaluate, and scale innovative solutions. Pilots often stalled without clear decisions.

Our Approach

  • Built a full experimentation lifecycle: onboarding, KPIs, baselines, 60/90‑day evaluations.
  • Provided operational, technical, and legal support to municipalities and startups.
  • Developed playbooks, templates, and dashboards for consistent evaluation.
  • Created the scale/stop recommendation model for MoMAH’s executive committee.

Results & Impact

  • 12 pilots executed with before/after measurement.
  • 7 solutions progressed to scaling pathways.
  • Municipal teams adopted structured experimentation discipline for future cycles.

Key Results

12
Pilots Executed
2
Decision Cycles (60/90 days)
7
Scale-Ready Solutions
Client
MoMAH
Duration
5 months
Team Size
6 consultants

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