Matchmaker Program: Municipal Innovation Experiments at Scale
Created and operationalized an experimentation platform linking municipalities with solution providers to rapidly test and evaluate innovative solutions.
The Challenge
Municipalities lacked a structured, evidence-based mechanism to test, evaluate, and scale innovative solutions. Pilots often stalled without clear decisions.
Our Approach
- Built a full experimentation lifecycle: onboarding, KPIs, baselines, 60/90‑day evaluations.
- Provided operational, technical, and legal support to municipalities and startups.
- Developed playbooks, templates, and dashboards for consistent evaluation.
- Created the scale/stop recommendation model for MoMAH’s executive committee.
Results & Impact
- 12 pilots executed with before/after measurement.
- 7 solutions progressed to scaling pathways.
- Municipal teams adopted structured experimentation discipline for future cycles.
Key Results
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